Control Room & Remote Monitoring

Our OCC runs 24/7/365, providing constant oversight of operational performance, alarms, and site activity. We support safe operations by coordinating response, managing access, and escalating issues quickly helping reduce downtime and keeping assets operating reliably.

Deliverables

Remote Monitoring and Remote Resets
Site Access Control
Wind Turbine Safety Rules (WTSR)
24/7 emergency support
Grid Coordination
Dispatch coordination
Reporting

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FAQs

1. What does Control Room & Remote Monitoring include?
This service provides 24/7 monitoring of renewable assets through SCADA and Network Operations Centre oversight, managing alarms, dispatch, and incident response to protect availability, safety, and performance.

2. How does 24/7 monitoring improve asset availability?
Continuous monitoring allows rapid detection of faults, operational issues, and performance anomalies. This enables faster response, reduced downtime, and improved energy output.

3. How are alarms and incidents managed?
We handle real-time alarm triage, prioritize critical events, dispatch field teams when required, and produce clear incident reports that support operational review and board-level oversight.

4. Do you manage curtailment and grid dispatch coordination?
Yes. We coordinate curtailment events and grid dispatch instructions, ensuring compliance with grid requirements while minimizing lost generation and revenue where possible.

5. What reporting and logs are provided to asset owners?
We deliver daily operational logs, monthly KPI reports, and performance summaries that track alarms, response times, downtime, and site performance in a clear, decision-ready format.

6. How does remote monitoring support strategic decision-making?
By combining live operational data with structured reporting, our service provides visibility into asset health, response efficiency, and performance trends, enabling smarter operational and investment decisions.